| Thompsons of Prudhoe Limited is a company registered in England & Wales under Registration Number 00579506 whose registered office is at Princess Way Low Prudhoe Northumberland NE42 6PL. |
| We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. We are registered under the Data Protection Act 1998 (Registration Number: Z660016X). |
| The purpose of this policy is to explain how we will use and process your personal data. |
| What information do we collect? |
| We are the sole owner of the information collected on this website. We do not sell, share or transfer this information except as set out in this statement. |
| The type of information which we collect about you includes your: |
name
contact address
telephone number
fax number
email address
credit or debit card details
age |
| Personal Information |
| We will not collect sensitive information about you (for example relating to racial origin or political beliefs) without your express consent. |
| How is the information used? |
| We use your Personal Information to process your order for goods or services, improve our marketing, for purposes of administering our business activities, providing customer service and making available other products and services to our customers and potential customers. |
| We will show the information you provide to such of our employees as need to see it. |
| We also use information in aggregated information (where no individual user is identified). This information may include: |
the URL which you came from
the URL you next go to
what browser you are using
your IP address |
| This information is used for market research and to customise our site content. We believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements. |
| We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. |
| Use of Cookies |
| We may use cookies. Cookies are small pieces of data that are stored on your hard drive. Cookies can remember what information you access on one web page to simplify subsequent transactions or to short cut access to the site. We use cookies to gather information about our users’ browsing activities. This information helps us to design and arrange our site in the most user-friendly manner. You can usually modify your browser to prevent this happening. |
| Who do we share the information with? |
| We may disclose your Personal Information to any of our subsidiary or affiliated companies for the purposes outlined above. |
| We may also disclose your Personal Information to third parties where you request certain services or products through our website. If those services or products are provided by a third party that third party may need to have your Personal Information in order to fulfil your request and you consent to the transfer or your Personal Information for the purposes of fulfilling your request. |
| In addition, when you use a credit card to purchase goods and services through our website, your encrypted credit card information will be sent to an online credit card payment processor to authorise your payment. |
| We reserve the right to disclose your Personal Information to: |
any law enforcement agency requesting it in connection with the commssion of an offence;
comply with applicable laws and lawful government and/or regulatory requests;
protect our users and ourselves; and/or
operate our systems properly |
| How do we safeguard your personal data? |
| We use industry standard safeguards to protect the confidentiality or your personal data such as passwords, encryption, firewalls and a Secure Socket Layer system for credit card transactions. The Secure Socket Layer System encrypts all of the personal information including your credit card number name and address so that it cannot be read as the information travels over the Internet. |
| Your personal information will be held securely in accordance with the Data Protection Act 1998. |
| Our security systems mean that we may request proof of identity before we are able to disclose information to you. |
| Your consent |
| By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes. |
| Marketing |
| You may occasionally receive emails from us about special offers, new services or goods we can provide and other news items about us. If you would rather not receive these emails or would like your details removed from our database just contact by writing to us at the address below or emailing us at info@thompsonsofprudhoe.com |
| Access to your Personal Information |
| You may request in writing a copy of your Personal Information and, provided you have supplied such information as we require to identify you and your Personal Data and have paid a small administrative fee, we shall supply such information to you. |
| How can you correct any inaccuracies? |
| We are committed to ensuring that the information, which we hold, about you is accurate and up to date. You can check the information that we hold about you by emailing us at info@thompsonsofprudhoe.com |
| Please notify us if you find any inaccuracies providing us with sufficient information to identify you, so that any errors can be corrected. |
| You agree to keep your data accurate and up to date and promptly to send us any new or revised personal data. |
| You warrant and undertake to us that all of the details you supply to us are true and accurate. |
| Contacting Us |
| Any questions or comments relating to this statement or our site should be directed to us by: |
| Sending an email to info@thompsonsofprudhoe.com or |
| Calling us on 0800 298 7037, or |
Writing to the following address:
Princess Way
Low Prudhoe
Northumberland
NE42 6PL |
| This page was last updated on 30 September 2004. |
